ICP

Welcome to our company, where customer satisfaction and uncompromising integrity are at the heart of everything we do.At our company, we believe that our success is directly tied to our customers’ success.

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Background

About the Managing Director

Siyakudumisa (Siya) Mvumvu

Managing Director

2 x years of Civil Engineering Diploma (incomplete)
Project Management/Understanding of Building Infrastructure/Ensuring Compliance
2 x years in Direct Sales Force at Telkom
Customer care/Sales prospecting/Sales pitching/Managing a Sales Cycle

Siya Mvumvu is a mother of two, a 9-year-old girl and 5-year-old boy. She hails from East London, Eastern Cape and has been in Gauteng since 2007. From her early years of being a student and also working at Telkom, she has always had the desire to be an entrepreneur, hence she started INGUNAPHAKADE CONSTRUCTION & PROJECT over 10 years ago. Her journey has not been a smooth-sailing one, but a journey that is more half-full having learned so many business and personal lessons as an independent businesswoman. This has helped her to establish the below foundational pillars of her business (INGUNAPHAKADE CONSTRUCTION & PROJECT)

OUR

Mision

To be proactive in growing our business.
To strive for a quicker turnaround time in providing our products and services.
To ensure high quality assurance of our products and services.

OUR

Vision

At our company, we prioritize customer satisfaction above everything else.
We also place a strong emphasis on uncompromising integrity in everything we do.

OUR

Values

Strict financial controls.
On-time delivery of products and/or services.
Ensuring that customers are satisfied.
Ensuring that staff is professional.

INGUNAPHAKADE CONSTRUCTION & PROJECT CC is registered with an aim
to do business in general and within the Construction industry.
The ‘Project’ part was to allow INGUNAPHAKADE to be flexible as a business,
enabling it to trade in other business opportunities.

INGUNAPHAKADE CONSTRUCTION & PROJECT CC starts trading, doing
General Maintenance.

The company wins a General Maintenance contract with Mowana Properties.
Mowana Properties is a property management company operating in the general
property market. Presently the company manages two large portfolios worth a
total of R42 billion.)

INGUNAPHAKADE CONSTRUCTION & PROJECT CC scores Delta Property
Group as its second major client, rendering General Maintenance in some of the
properties it manages.
Delta Property Group: “We have been helping people with all their property
requirements for the past 45 years”.
We have many years of experience in sales, rentals and property management
to assist with all your property needs.

INGUNAPHAKADE CONSTRUCTION & PROJECT CC adds Pareto Limited,
doing General Maintenance in some of its properties, namely:
The Wedge Shopping Centre
Green Oaks Office Park
Cresta Shopping Mall
Pareto Limited is a South African property investment company that acquires
regional shopping centers & mixed-use developments in South Africa. The
company invests in prime iconic retail properties, including assets that are
wholly-owned and co-owned alongside like-minded investors.

In December, INGUNAPHAKADE is appointed by Reckitt to supply and
deliver consumables at Elandsfontein.

Ombud For Financial Services Providers (Fais Ombud) appoints
INGUNAPHAKADE to do General Maintenance at its premises.
This Ombudsman works on complaints by clients against financial services
providers.

Our Construction Promise

At our construction company, we are dedicated to delivering exceptional service to our clients. We promise to provide high-quality workmanship, clear communication, on-time completion, prioritization of safety, and above all, customer satisfaction. We understand that a construction project can be a significant investment and we are committed to ensuring that our clients’ needs are met and their expectations are exceeded. We stand behind these promises and are confident that we can deliver on them.

OUR MEDIUM TO LONG-TERM OUTLOOK

INGUNAPHAKADE is determined to grow beyond being a start-up to become an entity that plays a valuable role in the wider economy of South Africa

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1) Sustainability

While the business started up over 8 years ago, we are determined to move out of the start-up mode/phase (existence & survival) and become more sustainable. This means that INGUNAPHAKADE is keeping its eyes on the next phases which are:

Success
Take-off (growth)
Resource maturity

3) Customer relations

Becoming a fully customer-centric business, INGUNAPHAKADE should harness its customer relations. Part of this includes regularly soliciting customers feedback and always being accessible to our customers and clients.

2) Operational excellence

Our service delivery should be underpinned by effective operations and continual improvement. We realise that we have to work on such elements as defining our Standards Operating Procedures, quality plan and measurement, employee manual; organizational charts, hiring policies, training systems, and so on. We should all know who is doing what, where and with what.This will mean INGUNAPHAKADE improving operational efficiency and driving down costs. According to McKinsey efficiency improvements do boost operational profits by as much as 60%.

4) Financial management

It is a matter of ‘life and death’ that we develop best-in-practice financial management systems to manage our monetary deposits and withdrawals. From bidding to budgeting, INGUNAPHAKADE will work towards an established system for estimating costs. Our systems should consider labour costs, materials, overheads, profit, taxes, insurance and miscellaneous costs.

“Standing still is the fastest way of moving backwards in a rapidly changing world.”

Lauren Bacell

Great things in business are never done by one person; they're done by a team of people."

Steve Jobs

Toilet Rolls

INGUNAPHAKADE’s Toilet Rolls business market

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The Toilet Paper Business

Tissue papers are an essential commodity for humans throughout the world, being used both domestically and commercially for various purposes.
The Toilet paper Business involves making end products such as tissue rolls, wipes, napkins and paper towels from the initial raw material.
The raw material of large-sized paper rolls are cut into different types of tissue paper using special machinery.